Knickerbox is one of the most well-known
retailers in the UK with over 143 Knickerbox and Ann Summers
High Street stores and concessions. It is part of the Ann
Summers Group, giving it access to exclusive top-quality
lingerie products.
Knickerbox is a very well known brand name, which is
trusted by customers, who get free UK delivery on all orders of
�35 or over.
What's more, its extensive warehouse and customer services
centre means that customers are consistently happy with the
speed of delivery and service - thousands of orders are
dispatched every week. Annual turnover of the Group is over
£150m and it is ranked as one of the most successful private
companies in the UK.
We�re not just about knickers; bras, lingerie and bedroom wear
are also available in a wide range of sizes up 40F
Orders will be dispatched within one working day of
receipt.
Orders may be cancelled in writing within 7 days of receipt,
goods must be returned within 30 days. Please retain proof of
posting.
Goods returned for exchange or gift vouchers must in all
respects be in the condition you received them. This offer
applies for three months from the date of purchase and is in
addition to your statutory rights. If posting goods, please
keep proof of posting.
Certain fabrics reflect light differently depending on lighting
conditions, resulting in apparent colour variations shown in
the catalogue. Therefore, colours depicted should be used only
as a guide.
In order to adapt to customer feedback we reserve the right to
amend and improve product specifications and lingerie fabrics
and trims.
In the rare event you have a faulty item, please return to us
at the Freepost address for an exchange.
Customer Care Department
Freepost CN 3021
PO Box 234
Whyteleafe
Surrey
CR3 0BZ
Postage and Packing for Great Britain:
One item �3.50
Two items �4.50
Three items or more �5.00
If sending an order in by post in the UK, the postage above
will apply.
Free delivery on all Internet orders over �45:
- Offer valid in UK only
- Royal Mail first class delivery
International Terms and Conditions for Knickerbox.co.uk
Please read our terms and conditions carefully as making a
purchase is acceptance of these terms.
All orders should be made payable to Knickerbox II Ltd. in
pounds sterling. Many of our customers find credit cards the
most efficient and fastest form of payment. We accept all major
credit cards (VISA, MASTERCARD, SWITCH AND SOLO).
Postage and packing charges for international orders are
calculated on the weight of the order(s).
If paying by credit card, postage and packing will be added
accordingly and your card will be charged.
If paying by cheque/money orders/US dollars, postage and
packing as follows
| International Postage and
Packing |
| Location |
First Item Minimum |
Per Additional Item |
| Europe |
�4.00* |
�1.00 |
| Worldwide |
�5.00* |
�1.00 |
| *calculated on the weight of the
order |
Please Note
If paying by cheque/money order, you must send the order and
payment to Knickerbox.
Purchasing from us in acceptance of these terms. The customer
is responsible for the importation of products into their
country and must obey the regulations concerning the customer
requirements.International Terms and Conditions for
Knickerbox.co.uk
Head Office GOLD GROUP HOUSE,
GODSTONE ROAD,
WHYTELEAFE,
SURREY,
CR3 0GG
TEL: 01883 629 629
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