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Great Universal
offering offers
quality home furnishings and top
fashion for all the family, and
Great
Universal will shortly be
launching our Christmas Gift Guide,
full of ideas and inspiration for a
truly festive season. Choose from
this year's most-wanted toys,
sparkling gold and silver jewellery,
home entertainment, party outfits and
much more! All with FREE UK
delivery.
Customers with a
Great Universal Account
Once you have clicked the
button 'Proceed to checkout' in the shopping
basket select your preferred payment option,
you can either:
- Add the item to your
account
If you want to add the order to your
account, just tick the ' Great Universal
Account' box during the checkout
process.
- Pay by Credit or Debit
Card
If you want to pay by credit card tick the
box 'I'll be paying in full using my credit
card' at the 'payment details'
section of the checkout process. Complete
your personal details and your card
details. You can pay by Switch, Visa debit
(Delta), Visa credit or Mastercard. We do
not currently accept Electron cards as a
method of payment.
The information from the
order form is placed on a secure site which
prevents other users from accessing your
personal details
New Customers
Once you have clicked the
button 'Proceed to checkout' in the shopping
basket select the preferred payment option. You
can either:
- Pay by Credit or Debit
Card
Pay immediately using your Credit or Debit
card. Complete your personal details and
your card details. You can pay by Switch,
Visa debit (Delta), Visa credit or
Mastercard. We do not currently accept
Electron cards as a method of payment. You
will also be asked for the name of your
issuing bank for further security.
The information from the order form is
placed on a secure site which prevents
other users from accessing your personal
details
- Open an account
Open a credit account and take advantage of
interest free payments over 20 weeks*.
To open a new account, simply tick the box
'Open a Great Universal Account'. Complete
the Personal and Delivery detail form and
finally the credit application
questionnaire.
When opening a credit
account, if you place your order before 7pm,
Monday-Friday or 6pm, Saturday-Sunday, we will
try to get back to you within 2 hours to let
you know if your application has been
successful.
*Credit
is subject to status and written quotations are
available on request.
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Delivering the
goods
Great Universal give you a
range of home delivery options - so you can
enjoy more choice
Standard
Delivery
If you
decide not to use our Next Day or
Specified Day services, place your
internet order before 10am and most
small items will be delivered FREE
within 48 hours* subject to stock and
courier availability. Please note that
some items are delivered direct from
our supplier and may take longer to
arrive. We will inform you of this when
you place your order.
Next
Day Delivery
If you
have previously placed an
order with us we can
guarantee delivery of
most small items and some
larger items the next day
for an additional charge
of �2.95 if you order
before 12 noon. Order
before 12 noon Monday to
Thursday and most items
will be delivered the
following day. If you
order on a Friday, the
goods will be delivered
on Monday as delivery is
not available on weekends
and public holidays. To
benefit from this
service, order in the
normal way and then
select your chosen
delivery day during the
'arrange delivery'
section in checkout. This
service is only available
for items that we know
are 'In Stock' at your
local
warehouse.
Specified Day
Delivery
Great
Universal can now
guarantee that most items
will be delivered on the
day of your choice within
the next 5 working days
for just �2.95.* For
example, order on Monday
and you can choose to
receive delivery from
Wednesday to the
following Monday
(excluding Saturday and
Sunday). This service is
subject to stock and
courier
availability.
Delivery to a different
address
If you
would like a parcel to be
left with a neighbour, in
a safe place such as a
garage or outhouse or
delivered to an
alternative address for
specific orders or on a
permanent basis,
please email the
Customer Services Team or
call our Order Line on
0800 0922 622.
If you would like a specific
order delivered to an
alternative address, complete
the details during
checkout.
Stock
Availability
A stock
check is run each night
to determine the
availability of each
item. If an item or
option (such as a
particular size) is sold
out it will say as such
within the item
details.
Unfortunately an item may
go out of stock during
the day, should this
happen after you have
submitted your order then
you will be contacted, as
soon as possible, by one
of our Customer Service
Advisers. If an item is
not available, we may
send a substitute of
equal or greater value
which you can return free
of charge if it is
unacceptable.
Delivery times for each item
will be shown in your shopping
basket. Items indicated as 'In
Stock' will normally be
delivered within 48
hours.*
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Delivery
options
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Delivery
times
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Cost
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Other
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Next
day
(order
before 12
noon)
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24
hours
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�2.95
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Available
Monday-Friday
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Specified
day
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1
week
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�2.95
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Choose
any day
to suit
you
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Standard
delivery
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48
hours
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FREE
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Before
10am
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Delivery
of larger
items
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10
working
days
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FREE
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See
Special
delivery
table
below
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Special
delivery
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48
hours
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See
Special
delivery
table
below
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Before
11am
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FREE
48 hour
delivery
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Order before
10am
on:
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For delivery
on:
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Monday
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Wednesday
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Tuesday
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Thursday
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Wednesday
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Friday
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Please
note that the
48 hour delivery
service does not
include weekend
hours, so orders
placed after
Wednesday are as
below: |
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Thursday
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Monday
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Friday
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Tuesday
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Saturday/Sunday
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Wednesday
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