Grattan a leaders in the UK for catalogue shopping
online.
Grattan, home shopping, catalogue, mail order, fashion for
women, men, kids and sports, everything for your home and
garden, brands including Levi, Nike, Betty Jackson Pieces,
DKNY, Miss Selfridge, Warehouse, Wallis, and much more for all
the family and the home
Grattan Homestyle Catalogue
Delivery Goods will usually
be delivered within 3 to 4 working days, for big items,
customers will be advised a delivery
date.
Next Day Delivery online, where
available, on orders placed before 5 pm
Order Monday to Friday before 5pm, the goods will arrive next
day.
Order anytime on Saturday or up to 2pm on Sunday the goods will
arrive on Monday. Cost will be confirmed before confirming your
order. This does not apply to first time orders.
Grattan business model is to acquire and retain
new customers that want to shop online but want to be
able to spread their costs over a number of months. A
good example would be an expectant mother, planning
for a wedding or treating
yourself and getting that luxury designer bag. For men
its got to be those boys toys and men's designer clothing
brands. Grattan customers can do this using our credit
payment method. Minimum credit starts at £200.00 and can
increase to £1000.00 in a short period of time. Credit
can vary based on many factors and Grattan
use a credit scoring system, how ever, it
should be noted that some first time customers maybe
rejected which is about one in three. Once the new
customer has been accepted he/she is free to shop. The
turn around from registration to credit acceptance or
decline takes 24 hrs. Grattan offer free returns and have many
marketing incentives to keep our customers coming
back.
What is Grattan returns policy?
Grattan will replace or
refund most items provided they are returned
complete, unused, and in their original packaging
within 14 days of receipt. After this Grattan will accept
returns on faulty goods free of charge; all other
returns will be subject to an administration
fee.
Certain goods are not supplied on our usual approval
terms. These items are clearly identified in the
catalogue and on the site by this logo
For most items you have the legal right to cancel your
order within 7 working days after the day on which you
received your goods. However, this right does not apply
to certain items such as personalised products,
perishable goods, and audio or video recordings or
computer software which have been opened. Your
statutory rights are not affected.
Grattan reserve the right
not to refund items returned to us outside the
terms of Grattan Approval Guarantee
and Returns Policy, and in cases where your
statutory rights do not apply. Such items may be
returned to you at your expense. You will be
notified of the applicable charges. If you send
the item back to Grattan again, or refuse
to accept delivery, this will be deemed to be
irreversible authority for Grattan to dispose of your
goods without further notice. Disposal will not
constitute any admission on our part that
Grattan have failed in any
way to honour our obligations to you in full and
will not constitute any unlawful action against
the goods.
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